High-end villa management and care in La Malbaie, Charlevoix

Owner Services

Entrust your Charlevoix property to a local team. From marketing to high-end housekeeping, spa and pool maintenance and snow removal, we take care of your villa and your rental income with complete peace of mind.

Discover our services

Complete management, total peace of mind

Charlevoix Chalets supports owners of high-end villas and chalets in La Malbaie and the Charlevoix region. We handle all marketing and guest relations, the complete rental management of your property, as well as housekeeping and facility maintenance held to the highest standards. You remain the owner; we take care of everything else.

Rental management and marketing

We take charge of the entire marketing of your property and the relationship with guests, from first contact to checkout. Our goal: maximize your revenue while protecting the value of your villa.

Marketing and visibility

We publish and manage your chalet on CharlevoixChalets.com as well as the major booking platforms: Airbnb, VRBO, Booking.com, Monsieur Chalet, Hébergement Charlevoix and Chalets au Québec. Optimized listings, professional photography and showcasing of your property to maximize visibility and attract quality guests.

Bookings and guest relations

Complete handling of inquiries, reservations and guest communications: welcome, key handover and support throughout the stay.

Pricing and revenue optimization

Dynamic pricing strategy adjusted to the season, demand and regional events to optimize your occupancy rate and revenue.

Payments and administration

Collection of payments and deposits, invoicing, lodging tax management and security deposits, in compliance with applicable obligations.

Provider coordination

Planning and supervising cleaning, maintenance and minor repairs between each stay, with a network of trusted providers.

Monitoring and reporting

Regular property inspections, condition monitoring and clear revenue statements for full transparency on your villa's performance.

High-end housekeeping

Housekeeping for the high-end villas of La Malbaie is carried out by a dedicated, experienced team. We apply hotel standards to every stay to ensure an impeccable property, ready to welcome your guests.

A dedicated, experienced team

Cleaning professionals trained to our standards, who know your properties and attend to every detail, stay after stay.

Departure and turnover cleaning

Complete cleaning and preparation of the villa between each rental: the property is refreshed and ready for the next guests.

Bedding and hotel linens

Management of hotel-quality bedding, towels and linens: laundering, ironing and careful presentation.

Quality control and inspections

Systematic inspection after each cleaning to verify cleanliness, condition and proper operation of equipment.

Restocking and welcome

Replenishing consumables and welcome amenities (soaps, paper, coffee, essentials) for a flawless experience from arrival.

Seasonal deep cleaning

In-depth cleaning at regular intervals: windows, appliances, surfaces and corners, to preserve your villa's shine.

Year-round facility maintenance

Beyond cleaning, we look after the outdoor installations and equipment of your property, all year round, so it stays safe, functional and welcoming in every season.

Spa maintenance — year-round

Regular spa maintenance in all seasons: water balancing and treatment, filter cleaning, technical checks and tuning so the installations are always ready to use.

Pool maintenance — summer

Seasonal opening and closing, water treatment and testing, cleaning and regular monitoring throughout the warm season.

Snow removal — winter

Clearing driveways, access points and the surroundings of the house after every snowfall, for safe access to your property all winter.

Let's talk about your property

Do you own a villa or chalet in La Malbaie or Charlevoix and would like to entrust its management or upkeep? Contact us to discuss your needs and receive a tailored proposal.

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